Privacy Policy:

 

Effective Date: 14^th December 2023

 

Introduction:

 

Welcome to Aditya Birla Finance Limited Udyog Plus Payments Plugin.

We at ABFL are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, store transfer and protect the information you provide while using our product. This Privacy Policy applies to current and former visitors to our website and to our online customers. By using our product, you agree to the terms outlined in this Privacy Policy. Throughout this Privacy Policy, the capitalized terms “ABFL” “We”, “Us” and “Our” refers to Aditya Birla Finance Limited, its affiliates and assigns, and the terms “User”, “You”, “Your”, and “Yourself” refer to the users of the App whose Personal Information is being collected in accordance with the terms of this Privacy Policy. This Privacy Policy has been devised to safeguard the Personal Data that you consent to share with us during the course of the entire journey on the App and even thereafter, if required by law. “Personal Data”, for the sake of this policy, means any data about an individual who is identifiable by or in relation to such data. You are advised to carefully read this Privacy Policy before using this product utility / platform. ABFL will not be responsible for any breach of privacy owing to User’s negligence.

This Privacy Policy has been devised to safeguard the Personal Data that you consent to share with us during the course of the entire journey on the App and even thereafter, if required by law. “Personal Data”, for the sake of this policy, means any data about an individual who is identifiable by or in relation to such data.

You are advised to carefully read this Privacy Policy before using this product utility / platform. ABFL will not be responsible for any breach of privacy owing to User’s negligence.

Information Collection:

1.1 Personal Information: We collect Personal Data from you when you use our product, including but not limited to your name, address, email address, phone number, Tally usage data [includes accounting, GST, payables & receivables] and banking details. This information is procured solely for providing loan offers It is not incumbent on you to provide us with the Personal Data; However, if you do not choose to provide us with the requested personal data, we will be unable to offer you our product or services.

1.2 Payment Information: When you use the payment facility of multiple banks through our product, we may collect and store payment-related information, including bank statement details & bank account information. However, please note that we do not retain full payment details. Instead, we rely on secure third-party payment processors [Banks] to handle payment transactions. Additionally, we never collect your payment credentials [credit/debit card number, net banking credentials, UPI Id] or card expiry date or other details pertaining to your payment credentials on our App.

1.3 Automatically Collected Information: We may gather certain information when you use our product, such as your device's IP address, browser type, operating system, duration of time spent on our website, pages accessed and Tally usage data. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. This data helps us understand how you interact with our product and improve its functionality.

1.4 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience and provide personalized services. These technologies may collect information about your browsing habits and preferences. You have the option to manage cookie preferences through your browser settings.

Use of Information:

2.1 Loan Offers: The primary purpose of collecting your accounting and banking data is to present you with personalized loan offers from ABFL based on your financial profile. We use this information to assess your eligibility and match you with suitable loan options.

2.2 Product Improvement: We analyze usage data and feedback to improve our product's performance, user interface, and overall user experience.

2.3 Communication: We may use your contact information to communicate with you about your account, product updates, promotional offers, and relevant news. You can opt out of the promotional offers by writing to us at support.abfl@multibankplugin.com. Please note, if you don’t choose to receive this information, we will be unable to keep you informed of new services, products, events or special offers that may interest you.

Data Sharing:

3.1 Third-Party Service Providers: ABFL may share information in the course of normal business operations, such as providing services you have subscribed for, and any activity related to these services. ABFL may share your personal information including but not limited to its group companies, its agents/representatives, other ecosystem partners or any other service providers p who assist us in offering our product and services, including loan comparison, payment processing, and data analytics. These providers are bound by confidentiality obligations and are not allowed to use your data for any other purposes.

3.2 Legal Compliance: We may disclose your personal information if required by law, legal process, or government authorities, or to protect our rights, property, or safety, or the rights, property, or safety of others. We may also share your personal information if a government agency or regulatory body or an investigatory body requests, or when we have to investigate any potential fraud.

3.2 We may share your personal information with any successor / assignee to all or part of our business.

Data Security:

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. We would strive to provide access to your personal information strictly on need-to-know basis, who need the personal information of yours as available with us to effectively provide services to you. However, in case of any unlawful transmission which is not attributed to our act or omission, we shall not be responsible and as such we waive off any responsibility towards the same.

Data Retention:

Your personal information shall be retained by us as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

ABFL only collects data from Users in accordance with the consents obtained from such Users. This Privacy Policy covers the terms of the consents granted by you to ABFL for the information submitted by you All information provided by you is purely voluntary and optional and you may choose not to provide the information. You may also withdraw your consent to collect/ provide/share/process the information by contacting us at the contact details mentioned in the ensuing paragraphs. However, in any of the above cases (i) you may not be able to access some of the features or pages of the digital platform/ applications (ii) you may not be able to avail some or all of our products or services or if you have already availed, such products or services may be withdrawn, curtailed or cancelled as per the terms thereof. In some cases, it is essential for the information to be collected/retained/stored/processed/shared either regulatorily, or as a matter of policy or for any of the purposes above and you are requested not to avail the products or services if you do not wish to provide the information or provide consent to collect/share/process the same since it may not be possible to delete/purge/return such information if you choose to withdraw consent. For any queries in this regard, you may contact us as mentioned later in this document.

Your Rights:

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights or have questions about your data, please contact us using the contact details provided below.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on our product/platform, and the effective date will be revised accordingly. To make sure that You are aware of any changes, kindly review this Privacy Policy periodically.

Jurisdiction:

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the terms of usage of the website. In addition to the foregoing, any disputes arising under this Policy, it shall be governed by the laws of India.

By using our product, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for trusting us with your data